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Shipping & Returns

Shipping prices are based on the items in your cart. Use the chart below to estimate shipping charges based on your total purchase. Your package will be packed with care and shipped within 2 business days via USPS.

Madcap Cottage cannot be held responsible for your package and situations outside our control once it leaves our store in High Point, North Carolina.

If you have questions about your order, please feel free to contact us.

Orders shipped within North Carolina will be charged NC sales tax.

Order Total S&H Fee
$0-$49.99 $7.95
$50.00-$74.99 $9.95
$75.00-$124.99 $12.95
$125.00-$149.99 $14.95
$150.00-$199.99 $16.95
$200.00 + $20.95

White glove shipping calculated seperately

Returns

Only returns postmarked within 7 days of receipt of your package will be eligible for a full refund.

Returns postmarked within 8-21 days of receipt of your package will be eligible for store credit.

Returns must arrive back to us in the same condition as we sent them to you in order to be eligible for a refund. Any items that you return are your responsibility and must be re-packaged to ensure that they are not damaged in transit. If they are damaged in transit due to bad packaging, you may not be eligible for a full refund.

SALE ITEMS may not be returned.

If you have any questions or concerns regarding shipping or returning your item, you can either contact us using our contact form or call us at 917-318-9006.